Fraud teams know the seasonal rhythm: account-takeover attempts climb through the summer. Victims are travelling, checking mail rarely, roaming on unfamiliar networks; attackers exploit the gap with password-reset floods, SIM-swaps and, increasingly, social-engineering calls to helpdesks. Several of 2024 and 2025's most expensive breaches began not with malware but with a phone call to IT support: "I'm locked out, I'm at the airport, please reset my MFA."
Recovery is authentication's back door
Organisations spend heavily hardening login (passkeys, MFA, device binding) and then leave account recovery guarded by knowledge questions and helpdesk sympathy. Every attacker knows the asymmetry: why fight the front door when the side entrance opens for a good story? Voice cloning has made "I recognised the caller" worthless as a control.
Reset against the chip, not the story
The robust pattern is to anchor recovery in the one credential an attacker cannot socially engineer: government-signed identity. WeVerify's identity verification takes minutes in a browser, passport NFC chip plus certified liveness, and its Reusable Identity makes re-verification a five-second QR scan rather than a repeated ordeal. Helpdesks stop judging stories and start reading cryptography.