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Regulation · 16 January 2025

DORA is live: what operational resilience means for your identity stack

The Digital Operational Resilience Act applies from 17 January 2025. Financial entities are now accountable for the resilience of every ICT vendor in their chain, including identity verification providers.

On 17 January 2025, the Digital Operational Resilience Act (DORA) became applicable across the European Union. After a two-year transition, more than 22,000 financial entities and their critical ICT providers are now inside a single resilience rulebook: incident reporting, resilience testing, and, crucially, third-party risk management.

Your identity vendor is now your risk

DORA's register of information requires financial entities to map every ICT service supporting critical functions. Customer onboarding is a critical function, which puts identity verification providers squarely on the register. Compliance teams spent January asking vendors questions many had never been asked before: where does verification actually run, what happens when your service degrades, and can you evidence your own resilience testing?

Fragmentation is a resilience problem

An onboarding chain stitched from four vendors (document capture from one, liveness from another, screening from a third, signing from a fourth) multiplies the register entries, the exit plans and the concentration analysis. Every seam is a dependency to document and a failure mode to test. Consolidating identity, screening and signing into one audited platform does not just reduce cost; under DORA it measurably reduces reportable surface.

Evidence beats assertion

The regulation rewards providers that can produce evidence rather than assurances. WeVerify's architecture was built evidence-first: every verification, screening and signature event produces a sealed, tamper-evident package, and the platform's EU footprint keeps data-residency answers short. If your DORA register still lists four identity-adjacent vendors, 2025 is the year to shorten it.

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